Support

We're here to help

From installation to lifetime maintenance — our team supports every Neokraft product through its complete lifecycle.

What We Offer

End-to-end Customer Support

Choose the help you need — our certified service team is just a call away.

Installation & Commissioning

On-site installation, configuration and acceptance testing by certified engineers.

Training & Onboarding

Hands-on training for clinical and biomed staff to ensure safe, confident use.

AMC & Preventive Maintenance

Scheduled servicing, calibration and genuine spare parts to maximise uptime.

Documentation & Downloads

User manuals, brochures and compliance documents available on request.

Online Service Request

Raise a service ticket

Tell us about your equipment and the issue you're facing. Our service team will get back to you within one business day.

Call Service Desk

+91 80 2341 5855

Visit Us

No.18, 1st Cross, 11th Main Road,
TATA Nagar, Sahakarnagar Post, Bangalore – 560092

FAQs

Frequently asked questions

Quick answers to the questions we hear most often.